Opener Remote Control Failed
Customer Issue: Ms. Rose tried replacing her garage door opener remote control batteries when it stopped working, but this didn’t solve the problem, so she contacted us.
Our Solution: We first tested it for ourselves before disconnecting and unbolting the Linear LDO33 opener to be able to inspect it along with the remote. Our experts completed further testing, which led them to find that the problem resided in the opener itself, due to a faulty sensor. We replaced this sensor, before reinstalling and connecting the opener to confirm it worked properly again.
Customer Issue: The customer decided to have new extension springs put in before they could become a problem.
Our Solution: After locking the garage door open, our team carefully loosened the caps to ease out the last of the pressure, removed the old springs, and installed the new one after cleaning the housings. Then, they reconnecting the lift cables and opener.
Customer Issue: This customer's garage door refused to open more than a crack before falling closed again.
Our Solution: Our team found that Mrs. Mayweather’s opener motor was operating perfectly, but that the belt was tangled up where it connected to the door. Our team unplugged the opener and replaced the belt with a new, reinforced one, which completely solved the problem.
Garage Door Troubleshooting
Customer Issue: Door malfunctioning.
Our Solution: We carefully examined the entire system and performed tests to get to the bottom of what was causing the problem. Our experts determined the sensors were tweaked and realigned them to solve the issue, allowing the door to shut properly.
Garage Door Off Track
Customer Issue: Garage door out of place.
Our Solution: After a thorough inspection we found the point where the door was no longer inside of the track as it was supposed to be. We pried the track open to shift the door back into place, and then closed the track.
Customer Issue: Broken panel.
Our Solution: One of our experts removed the broken panel by unbolting it from the rest of the door. A replacement of the perfect size and color was installed in the opening and tested to ensure it was lined up properly and working properly.