Customer Issue: Mrs. Mann grew concerned when her garage door refused to shut and would reverse abruptly every time she attempted to do so.
Our Solution: Our experts examined the garage door sensors, and found that they had been nudged out of alignment somehow, causing the door to believe something had moved under it and it wasn’t safe to close. We measured the angles of the sensors and across the door to find the correct position to adjust them to. Our team then tested to confirm they were safely lined up.
Customer Issue: The overhead door wouldn’t open, and the electric opener lights wouldn’t turn on.
Our Solution: Opening the unit up, the team found extensive oxidation on some of the uncounted wire segments. Fortunately, the circuit board was undamaged, so replacing the wires was all that the garage door opener needed. The team also added some watertight insulation to the opener to prevent this from happening again.
Customer Issue: An untrained attempt at spring replacement left the customer’s garage door system in ruins, leaving our team to do the cleanup.
Our Solution: Our team had to replace both springs and their winding cones, as well as one of the cable spools. After the new parts were installed, we tested the door to ensure its safe and smooth performance and advised Mr. Xaving to get professional assistance from the start next time.
Customer Issue: Needed us to replace a broken piece of garage door track.
Our Solution: Our technician unscrewed the broken track and installed a new piece of track with longer screws. He tightened everything and made sure the door was operating properly.
Customer Issue: Required a replacement door opener.
Our Solution: Mr. Cordova decided to replace his damaged opener and selected a heavy-duty Chamberlain 1-1/4 HP opener model B970. We then checked and tested the door to make sure the new opener was working properly with his old door's system.
Clopay Garage Door Installation
Customer Issue: Needed a new garage door installed.
Our Solution: Mr. Cantrell looked through our catalog and decided on a new Clopay insulated door model. We ordered the door and when it arrived we installed it to his complete satisfaction.