Mr. Shaer’s garage door opener got stuck somehow, and his door could neither open nor close. With his garage door stuck halfway open, he knew he needed help.
We started with the door mechanism itself and moved backward through the spring assembly and drive until we found the problem. The drive belt somehow got twisted around and was caught around its spool inside the garage door opener. We removed and straightened the belt, which was fortunately undamaged by the incident, and reinstalled it in the opener. The garage door worked fine afterward.
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