After Ms. Carlson accidentally nudged her garage door while pulling out of the garage, she found that it would only partially open. She called us right away.
We discovered that the bump from Ms. Carlson’s car had knocked some of the garage door rollers from the tracks, getting it stuck. Our technicians disconnected the opener, before opening the tracks. We reinserted the rollers and closed the tracks to then check that the door moved without any problem now, and wouldn’t get stuck.
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